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Trends

Trends that matter: social-media marketing, big data, predictive analytics, and more.

How a Sense of Purpose Boosts Engagement

Every company, at some level, has a purpose. How well you are able to communicate yours internally could have a...


8 Steps to Launching an Idea, in Just a Few Hours

Thanks to the spread of "lean" startup techniques, today's innovators are smarter than ever. But in the race to launch...


‘Tis the Season to Embrace Corporate Giving

A 2013 charitable-giving trends report offers ideas for building support for your employee-participation rate.


Consolidating Customer Service

How one online retailer simplified its services and redefined its employees’ missions by merging two interdependent departments.


Welcome to the Era of Hyperspecialization

An argument for hiring individual experts — or Super Specialists — instead of global consulting firms to solve your company’s...


Now Solve Their Next Problem

What happens if your product or service is so good that your customers have no further need for it? One...


Making Mobility More Productive

Get ready for the next phase in communications.


6 Steps to Building a More Resilient Supply Chain

Your supply chain is becoming more complex (even if you don’t know it). Here’s how to make it more...


Turbocharge Your Ecosystem

Work with your customers, your suppliers, and even your competitors to solve your most daunting problems.


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