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Manage People

How can you create the company culture you want? (What kind was that, again?) Alignment, collaboration, growth.

7 Tips for Getting Useful Customer Feedback

For the first 18 months serial entrepreneur David Niu was running TINYhr, his Seattle-based startup, the company’s focus was on TINYpulse, its inaugural software...


The Top 3 Dilemmas New CEOs Face

Business history is full of intriguing successions. Howard Schultz returned as Starbucks CEO after the company slumped in his absence. Tim...


7 Easy and Inexpensive Ways to Boost Employee Happiness

In two recent articles, The Enormous Cost of Unhappy Employees and Why Happiness at Work Matters, we looked at how...


Why CEOs Should Enforce Employee Vacations

Great employees are hard to find. And by “great,” I don’t just mean a gifted coder or a skilled data...


How Hierarchy Can Improve Employee Effort and Happiness

Bureaucracy frustrates everyone, so it’s easy to see why experts are often critical of organizational hierarchy. When crucial actions face seemingly...


How to Persuade The Most Stubborn Buyers to Change Their Minds

Thomas E. Smith, founder of an eponymous nonprofit whose mission is to cure paralysis, is on his way to revolutionalizing...


Need to Be More Persuasive? Pick Someone Else to Deliver the Message

It’s your job to motivate the troops, but what about the stragglers? Many leaders believe we’re all adults, so if...


4 Ways to Beat Back a Negotiation Bully

There will always be bullies. Some people–and some organizations–use strength as a lever to get what they want and to...


The Lure of the Loner: The Marketing Power of Introverts

Remember when introverts were all the rage? The time was February, 2012, and Susan Cain’s nonfiction book Quiet: The Power of Introverts in a World...


How to Manage an Immoral Employee Before It’s Too Late

Morality is a tough character trait to judge in your employees. But if you put off dealing with an employee’s...


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